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| About Us Terms of Business Welcome to Just4Baby.co.uk Please read carefully our Terms of Business which governs your use of our Web Site. By using this Site and placing an order, you are agreeing to them. Just4Baby.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@just4baby.co.uk. Our Contact details: Just4Baby.co.uk Panmure Buildings, Ferry Road, Montrose, DD10 8DX, United Kingdom. Phone: 01674 66 05 66 Email: sales@just4baby.co.uk Vat.Reg. No. 607 5834 30 607 5834 30 Descriptions/Specifications: We reserve the right to alter specifications without prior notice. All specifications (weights, measurements) are approximate and are only given as a guide, due to product development and varying outputs from different devices colours are also approximate. Wood is a natural product and is full of natural imperfections, the grain or shade may vary form piece to piece, manufacturers may use different grades of wood for items such as cots or cot beds and therefore the stain can appear differently. Copyright & Trademark: This Site is owned and operated by W.J.Simpson Ltd. T/A Just4Baby.co.uk. The material including all design, text, graphics on this Web Site and all other information on this Site are copyright of or its licensees, content providers or technology providers. All rights reserved. Complaints: If you have any complaints or comments about our website, products or services please contact us at sales@just4baby.co.uk . You can write to us at: Just4Baby.co.uk, Panmure Buildings, Ferry Road, Montrose, DD10 8DX. |
| Making A Purchase Making a purchase could not be easier. Just browse our Online Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. Secure Payment: We will charge your account for payment once your order is processed. The purchase area of our site is secure, this means that we use industry standard SSL technology to allow for the encryption of all sensitive information such as your name, address and especially your credit card details. We accept credit/debit card payment. We accept Visa and Mastercard and most leading credit/debit cards. We DO NOT accept AMERICAN EXPRESS. You may send your credit card information via phone, snail mail or over the Internet. (See our "Reaching Us" link for address details). Acceptance of order: The contract in respect of the products supplied by us to you only exists when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our Site does not constitute acceptance of an order. Right to Cancel Your Order You have the right to cancel your order at any time up to 7 days after the date of delivery of the goods. If your order has been dispatched we are unable to cancel it and the cost of return will be at your expense. All order cancellations MUST BE CONFIRMED BY EMAIL/IN WRITING. To send a cancellation via email please send it to sales@just4baby.co.uk with the subject "Cancel Order (your order number here)" To send a cancellation via post/writing please send to: Just4baby.co.uk Panmure Buildings Ferry Road Montrose DD10 8DX |
| Shipping And Handling Delivery Charges: Any order ABOVE £49.99 are free delivery. Orders UNDER £49.99 are charged at £5.95 delivery cost. Please call us on 01674 660566 for carriage costs to OVERSEAS, THE CHANNEL ISLANDS, ORKNEY, or SHETLAND. We WILL send to NORTHERN IRELAND, REPUBLIC OF IRELAND and ISLE OF MAN at an extra delivery charge of £15.00 which will be charged when orders are processed. ISLE OF WIGHT at an extra delivery charge of £15.00 which will be charged when orders are processed. The following POSTCODE AREAS there is an extra delivery charge of £10.00 which will be charged when orders are processed: PA20 and Above PH17 and Above FK16 - FK22 KA27 - KA28 ALL IV and KW postcodes OFFSHORE SCOTTISH ISLANDS INCUR AN ADDITIONAL £12 SURCHARGE AS WELL AS THE £15 CHARGE. IF YOU ARE UNSURE OF THESE CHARGES PLEASE CALL US ON 01674 66 05 66 TO CONFIRM DELIVERY CHARGES Wrong Address Supplied If you have entered an incorrect address for delivery and your goods are signed for by another party Just4Baby.co.uk cannot be held responsible for any loss you may incur as a result. |
| Delivery Schedule Delivery: Orders are normally despatched within 3 to 5 working days on a ‘next working day service’. This may vary depending upon stock situation, weather conditions and order volumes. We will email you when your order is despatched and you should receive it the next working day. If you have not received it within 7 working days of this email please email us at sales@just4baby.co.uk and we will check the delivery status. Redelivery Process: In the event of a failed delivery on the first attempt, the recipient will be left a card informing them when a redelivery will take place (Monday to Friday) or informing them to contact their local depot to rearrange delivery and the goods will be held at the local depot for up to five working days for the recipient to rearrange delivery. Failure to rearrange delivery within this timescale will result in the goods being returned back to us and to redeliver the goods there will be a charge of £15.00 inc VAT. If the delivery address refuse delivery of the goods or if you do not respond to the Delivery Attempted card left by your driver, your order will be returned to us we will then wait for you to contact us before we refund you your money minus the return postage cost (£15.00 inc VAT) |
| Back Orders Back Orders In some cases the items you have ordered may not be in stock but most products come back into stock within 3/5 working days. However if it does not come into stock within 5 working days we will give you an option to cancel your order or wait for it to come into stock and we will give you an approximate date. All this will be classed as a BACKORDER and you will be notified as soon as possible. |
| Tax Charges As of 04/01/11 UK VAT rate will be 20% which is included in every order with the exception of car seats which are at a 5% VAT rate included in the order. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. PLEASE BE AWARE THAT WE WILL ONLY DISPATCH TO THE CARD HOLDERS REGISTERED ADDRESS DUE TO SECURITY REASONS. WE CAN ONLY ACCEPT CREDIT/DEBIT CARDS REGISTERED IN THE UK. |
| Guarantee Within 28 days If you wish to return your item(s) within 28 days from the date of receipt, we'll give you a replacement or a refund, following verification at the service centre. No collection fee is charged. If your item is lightweight you may be asked to return the item by post. If this is the case, you will be refunded the postage for second class return. This does not affect your statutory rights. This does not cover accidental damage or general wear and tear. Between 28 days - 6 months If you've had the product for up to 6 months following the date of receipt, we'll repair the product or, if that's not possible, give you a replacement or, if that's not possible, a refund. No collection fee is charged. If your item is lightweight you may be asked to return the item by post. If this is the case, you will be refunded the postage for second class return. This does not affect your statutory rights. This does not cover accidental damage or general wear and tear All of our products are covered by a minimum 6-month guarantee and depending upon the manufacturer it can be up to four years against fault with manufacture. If a manufacturing fault develops within the 6-month guarantee period, where we can, we will send out spare parts free of charge. We reserve the right to send goods back to the manufacturer to ascertain whether the product has a manufacturing fault. If the fault is determined to be of accidental damage, misuse or general wear and tear an administration and handling charge of £25.00 will apply as well as any repair costs if applicable. This does not affect your statutory rights. |
| Reaching Us If you need to reach us: Please email us on: sales@Just4Baby.co.uk Alternatively, you can call on 01674 66 05 66 Or write to us at: Just4Baby, Panmure Buildings, Ferry Road, Montrose, DD10 8DX, United Kingdom. |
| Privacy Policy www.Just4Baby.co.uk do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Returns Policy You can return any goods purchased from Just4Baby.co.uk if notified within 7 working days and goods are returned at the customers expense. Any products returned must be received by us unused and we request that they are returned with original packaging. Returns Address: Just4Baby.co.uk Panmure Buildings Ferry Road Montrose, DD10 8DX Faulty Items Received If you find a fault with your order and report it within a reasonable time we will either replace the faulty part, faulty item or arrange collection and issue a refund at customers discretion. In most instances any problem can be easily and quickly resolved by the despatch we will send out parts to you FREE OF CHARGE or ask you to contact the manufacturer who will be able to deal with you directly. |